English translation of the Russian-language original.
Last updated: October 2, 2026
WaveX provides 3 free signals per account. A free signal is used up when a trading signal is actually issued to you. If no trading setup is found and no signal is issued (a NO SETUP result), the free limit is not reduced. The remaining number of free signals is shown in your personal account.
The specific plans, price, currency, billing period, limits and features are shown on the plan selection and payment page in your personal account and form part of the terms of purchase. If the parameters on the site change, a new purchase is governed by the parameters shown to the user immediately before payment.
A subscription does not renew automatically. Payment is made in cryptocurrency for the billing period shown before payment; when the paid period ends, access ends, and a new period must be paid for to continue. If automatic renewal is introduced in the future, this will be clearly stated before payment.
Because a subscription does not renew automatically, there is no renewal to cancel: access remains until the end of the already paid period and then ends, unless mandatory law requires otherwise. For questions about your subscription, you can contact support via the chat on the site.
Refunds are provided in the cases required by mandatory applicable law and in other cases expressly stated by WaveX or the payment provider. A refund request must include the account email and payment details sufficient to identify it (for example, the order number or transaction hash).
WaveX does not use the absolute wording "no refunds under any circumstances", because such a term may be invalid in some jurisdictions.
If a paid feature was materially unavailable because of a confirmed WaveX error, the situation is reviewed individually, taking into account the length of the outage, the service actually provided, the payment provider's terms and applicable law.
Payments are accepted in cryptocurrency, and blockchain transactions are irreversible, so disputing a payment through a bank (chargeback) is not available for them. If a payment was made in error or without your knowledge, report it to support: the report will be reviewed based on the payment details. This does not limit the rights that mandatory law gives you.
A new price applies to future purchases or future billing periods after any required notice. A period that has already been paid for is not recalculated retroactively, unless the law provides otherwise.